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Shipping policy

US Shipping
We offer US shipping, with costs calculated at checkout.

Processing
Orders are processed Monday through Friday, excluding holidays. Orders may not ship on the same day they are placed. Please allow 2-3 business days for processing after placing your order. You’ll receive a follow-up email once your order is processed.

Pre-Order Items
Pre-order items come from Europe. Please allow approximately 2 weeks for your order to arrive. We appreciate your patience during this time. If you have any questions please contact us at info@thetatahouse.com.

Delivery
If we require additional information for credit verification, we will reach out to you. Please note that delivery times do not include Sundays or holidays.

Tracking Your Order
Once your order has been processed, you will receive an email with your tracking information. You can click on the tracking number to view your item's status. If the link doesn’t work, please contact us at info@thetatahouse.com.